In the past few days, several businesses have reported that the reviews on their Google profiles have been going down. On several Google Business Reviews related forums, small to moderate businesses alike are reporting that the number of their reviews have decreased. Some people also report that a majority of their reviews have gone missing altogether from their reviews section.
As Flymedia Technology understands, it is only the number itself that is being affected. The actual reviews are still there. Therefore, this situation does not seem to be Google’s attempt to curb down on non-compliance reviews. Rather, the only thing that is being impacted is the count of reviews as well. Since this is being reported by large swaths of business owners across the globe, it can be seen as a massive bug in Google’s systems.
It is pertinent to note that this issue seems to be only affecting 5 star reviews a business has achieved since its inception. Therefore, this heavily skews the overall rating of any business. If you or someone you know has lost upwards of 10 reviews in the past few days, you are a part of this global trouble Google seems to be in.
Google has not yet addressed or made any statement about the issue. It is natural that one would feel anxious about this situation and how it impacts your business, but Flymedia Technology thoroughly recommends that you wait for an official statement from Google.
